HireCHIP Privacy Policy

Privacy is literally the most important thing we can do. Otherwise what's the point?

  1. Introduction
    Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the HireCHIP chatbot service ("Service").

  2. Information Collection

    We collect the following types of information:

    a. Personal Information: We collect information you provide, such as your name, email address, and phone number, when you sign up for the Service.

    b. Usage Data: We collect data about your usage of the Service, such as the features you access and the time spent using the Service.

  3. Information Use

    We use your information for the following purposes:

    a. To provide and maintain the Service.

    b. To improve and personalize your experience.

    c. To communicate with you about the Service, including updates and promotional materials.

    d. To ensure the security and integrity of the Service.

  4. Information Sharing

    We do not sell, rent, or share your personal information with third parties, except as required by law or when necessary to provide the Service or protect our rights and property.

  5. Data Retention

    We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When your account is canceled, your data will be deleted.

  6. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

  7. Cookies

    We use cookies to enhance your experience on our website and improve the Service. You can configure your browser to refuse cookies or alert you when cookies are being sent.

  8. Children's Privacy

    Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

  9. Changes to Privacy Policy

    We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes, and your continued use of the Service after such notification constitutes acceptance of the updated Privacy Policy.

  10. Contact

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@hirechip.com.

GDPR Addendum

We are fully GDPR compliant.

This addendum is applicable to users residing in the European Union (EU) and European Economic Area (EEA) and supplements our Privacy Policy in compliance with the General Data Protection Regulation (GDPR).

  1. Data Controller

    The data controller responsible for processing your personal information is HireCHIP. You can contact us at privacy@hirechip.com for any inquiries or concerns regarding your personal data.

  2. Legal Basis for Processing

    We process your personal information based on the following legal grounds:

    a. Performance of a contract: We process your information to fulfill our contractual obligations when providing you with the Service.

    b. Legitimate interest: We process your information to improve and personalize the Service, ensure its security, and communicate with you.

    c. Consent: In certain cases, we may ask for your consent to process your information for specific purposes.

  3. Your Rights under GDPR

    You have the following rights regarding your personal information:

    a. Right to access: You can request access to your personal information and details about how we process it.

    b. Right to rectification: You can request the correction of inaccurate or incomplete personal information.

    c. Right to erasure: You can request the deletion of your personal information, subject to certain conditions.

    d. Right to restrict processing: You can request a temporary halt to the processing of your personal information under specific circumstances.

    e. Right to data portability: You can request a copy of your personal information in a structured, machine-readable format.

    f. Right to object: You can object to the processing of your personal information for direct marketing purposes or based on legitimate interests.

    To exercise any of these rights, please contact us at [support email address]. We will respond to your request within one month, subject to the complexity and the number of requests.

  4. Data Transfers

    We may transfer your personal information to countries outside the EU/EEA. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal information.

  5. Data Protection Authority

    If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection authority.